Competence for Remote working

Following the global pandemic and the resultant lockdown across various countries, remote working has become more popular than ever before. Whether prepared or not, many employees had to migrate to this new system of working which comes with its own peculiarities. Since the adoption of remote working, a number of supervisors have experienced a decrease in staff productivity and output. There have also been cases of emotional strain and a lack of motivation to deliver on set goals. This course is tailored to equip professionals with the skills to master remote working, thereby achieving a high level of productivity and optimal performance.  The course is detailed around key subjects including managing customer interface, communicating across cadres, self and emotional mastery, practicing accountability, etc. The skills which senior executives have noted to be most important to them in this season are addressed in the course.